Frequently Asked Questions

Everything you need to know about our products and services.

What is the standard lead time for orders?

Most orders are processed and shipped within 3-5 business days. Custom or bulk manufacturing orders may require additional time, which will be communicated at the time of purchase.

How can I track my shipment?

Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.

What is your return and exchange policy?

We accept returns on most standard items within 30 days of delivery, provided they are in original, unused condition. Please contact our support team to obtain a Return Merchandise Authorization (RMA) number.

Do you offer international shipping?

Yes, Mfg. Salis Int'l, Inc. ships to most countries worldwide. Shipping costs and delivery timelines vary based on the destination and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for high-volume commercial orders.

How do I request a quote for bulk manufacturing?

For wholesale or custom manufacturing inquiries, please use our 'Request a Quote' form or email our sales department directly with your specifications and volume requirements.